FAQ

You will receive the images the next day. Allow 24 hrs after we are finished with they property photo shoot.
Please call the office at +1 703.444.4221 and someone from our team will inform your photographer of your request and have them return your call promptly and professionally.
No, If the home has a contractor’s lock box installed you may provide that code for access.  We do recommend you being present during the shoot to make suggestions and talk to the home owners.
You will receive a email from us letting you know you tour is complete. We will provide you with directions along with two links that will take you to a brand tour and unbranded tour for MLS.  Photos and video files will also be delivered via dropbox link in the form of a downloadable zip file.

All files provided by Pixnpalette will work seamlessly with your MLS account. You will receive a email from us letting you know you tour is complete. We will provide you with directions along with two links that will take you to a branded tour and unbranded tour for MLS.
Photos and video files will also be delivered via dropbox link in the form of a downloadable .zip file for your convenience.

We accept Paypal, cash and check, and all credit card types, (American Express, Master Card, Visa Card, Discover Card).
Even the latest smart phone is lacking, due to the absence of a wide angle lens and limited exposure control. Pro Property Shots takes multiple exposures of every photo in order to capture the most detail in every room of your listing. In addition, we use a tripod, a remote shutter release, a wide angle lens and dedicated software to produce images that stand out. It’s our comprehensive process that truly makes the difference!

 On average 92 percent of home buyers use the Internet as part of their home search? That means that listing photos are a critical factor — it will determine the selling price of a home, how quickly it sells and whether it sells at all. 

We do charge reasonable travel fees to shoot properties that are more than 30 miles outside of our service area (gas isn’t cheap!). You will always be notified at the time you place your order if a travel fee will apply.

We pride ourselves on not misrepresenting a property. We are happy to clone in or edit items that come and go, such as blue skies, green grass, etc.

Click the text boxes above for answers to frequently asked questions.

Feel free to contact us below or reach us by phone at +1 703.444.4221

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